Winner Casino is a relatively new player, but it doesn’t mean it is small fry. The casino has grown tremendously in recent years, to the point that plenty of high rollers started taking notice.
We decided to have a peek and try the place out for an extended period, just to see whether the website lives up to its domain name. At first glance, the site certainly looks the part. But does it cut the mustard? Our full Winner UK Casino review will give you the inside scoop.
One of the first things we look at is whether the gameplay is up to scratch. After all, it’s not just about winning money (though we care about that too of course). We want to make sure that it’s actually a smooth and fun experience.
Winner.com gives you choice aplenty. You’ve got all of our favourite slots here, including Leprechaun’s Luck, Wild Gambler and War of the Worlds. It also keeps up with all of the latest titles as well, so if you get bored of your staple slots diet you can always switch to another game.
It’s not just about the slots either. You also get you standard tablet games, but what really stood out for us was the good selection of scratch cards. We don’t always want to run out to our nearest corner shop, so it’s always nice to have the virtual option as well!
The thing that really lures a new player in is the welcome bonus. That’s not a bad thing. If you can make a decent wad of cash out of it, why not do it? We always look out for the top offers, always reading the small print first just to make sure we get exactly what the big banners offer.
The guys behind Winner.com are smart cookies, as they’ve put together a very tasty Welcome Bonus. For the savvy player, it means thinking about that next purchase a it’s not impossible to walk away with a nice sum! We’re not saying it’s 100% guaranteed, but if you play a conservative strategy there’s every chance you’ll win some money at the very minimum.
The offer itself is very simple. You get 200% (!) matched, up to £350. That means that if you put in £150, you have a whopping £450 to play with. We told you it was good.
For High Rollers, Winner.com is even more generous. You can get up to £1000 matched, which is a good chunk of money to start off with. Mid Rollers get up to £500, which isn’t too shabby!
Once you’ve played through the initial bonus or withdrawn it for a nice bank account booster, Winner.com keeps piling on the bonuses for new players. On your next four deposits following that initial one, you get 25% matched each and every time.
You can also get 15% just by using a second deposit method as well!
Winner has a good “comp points” system going, with every bet you make eligible for new points being added to your account. These band build up quickly in the background, meaning it’s a nice surprise when you realise you can convert them to cash.
Those of you who decide to stick around and continue playing with Winner get constant bonuses as well. There’s the VIP Club, the Winner’s Club as well as a bunch of other regular promotions that they surprise you with.
Big holidays or festivals usually come bundled with a nice Winner.com promotion as well. For example, Christmas 2013 had an advent calendar running that gave you something a little better than cheap chocolates!
Winner CircleSome people call it a place to get jealous, but we see it as something we want to join. The Winners Circle section of the website shows you the most recent big’ wins.
You’ll be glad to know that amount over £5,000 are very common, some of them coming from slots. This means that you can literally bet under £1 and walk away with a huge windfall.
We also see people winning crazy amounts on slots, with amounts hovering around £15,000 not being uncommon. Why don’t you take a shot and see if you can join the circle as well?
User Friendly Website
We don’t always mention how user friendly a site is, but we have had such a good experience with Winner.com that we felt it was worthy of mention. First lf all, the site is very well documented.
If you have any sort of issue or question about a bonus, gameplay, or anything else, it’s all clearly written on the website. The “Getting Started” section is perfect for newbies, with our hand being held throughout. Other casinos could certainly learn a thing or two from this place.
Winner knows what it’s about when it comes to Customer Service. You’ve got access to four methods of communication and they’re all available 24/7:
- Live Chat: Staff members all well trained, have all the info you need and are very helpful as well. The only thing we found a little annoying was that you have to sign up before being able to chat. However, this is standard procedure amongst most casinos.
- Phone: The good thing about phone support is that you have access to several toll free numbers. If you’re from the UK, it’s 100% cost-free to get an agent on the other line. Always nice.
- Email: For those of us who don’t want to sit around waiting for a response, there’s always email. We get our responses within 24 hours, each and every time. They’re efficient, that’s for sure.
- Snail Mail: Always good to see a physical address in terms of backing the credibility of a business, but that’s pretty much it. We’re not going to write these guys a letter anytime soon!
Overall, Customer Service is very good. You’ve got every kind of support route available to you and you can chat anytime you want. So if your midnight snacks usually go hand in hand with a cheeky punt, you can always be sure that Customer Service is ready to handle any query you may have.