Despite the sinister-sounding name, there’s nothing untoward about ShadowBet online casino, save for the unusual mysterious theme of the site. This online gambling site was established in 2016 and is backed by MT Secure Trade, a renowned online casino industry operator. The parent company has a rooster of reputable casinos under its stable, including Rizk, Dunder, and Cashmio Casino.
The casino goes to great lengths to safeguard its reputation and provide gamblers with an excellent gambling experience. It carries an impressive range of popular gaming titles spread across the classics and the modern titles. Shadowbet casino uses a dark mysterious theme to usher its members into an online gaming world supported by some of the leading gaming software provides.
This ShadowBet Casino review takes an in-depth look at what this casino has to offer online gaming enthusiasts.
What we like about Casino
- The dark, mysterious theme
- Up to £1,200 in deposit bonus
- Impressive gaming title collection
What we dislike about Casino
- Low withdrawal and deposit limits
- Limited live chat hours
Software (Rating 9.6)
ShadowBet mobile casino works with leading iGaming software providers including Microgaming, Evolution Gaming, Betsoft, NetEnt, Genii, Play’n Go, Nyx Interactive, Red Tiger Gaming, and more.
Games available (Rating 9.4)
The shadowy themed lobby is accessible through a ShadowBet sign in and leads to a treasure trove of fun and exciting games for your gambling pleasure. The collection of titles is drawn from slots, progressive jackpots, tables games, and live casino.
ShadowBet live Casino is powered by some big names such as Microgaming, NetEnt, Evolution Gaming, Play’n Go, Quickspin, Thunderkick, and more. That ensures you have an exciting array of games to pick from in the live casino. You can have your pick from live blackjack games, live baccarat, live French roulette, Live Ultimate Texas Hold’em, and live VIP blackjack.
Banking (Rating 9.3)
The casino accepts deposits in various currencies including British Pounds, Australian Dollars, Euros, and Polish Zloty. Only players in the UK can use GBP to deposit or withdraw real money when wagering on the casino games.
You can choose from various payment methods when looking to deposit money into your Shadowbet Casino account. Some of these methods include Mastercard, Visa, Discover card and online payment processors such as Neteller, Skrill, and Euteller. There are no fees on deposit, but there’s are £10 minimum deposit amount. You can deposit a maximum of £5,000 into your casino account.
The casino lets you withdraw your winnings via various payment methods, including Mastercard, Visa, Skrill, Euteller, Payz, and Neteller and bank transfer. ShadowBet withdrawal time ranges from instant for e-wallets to 3 days for visa card and bank transfer.
Most payout methods attract some fees. Visa card withdrawals carry a 2.5% processing fee. Withdrawals using Neteller and Skrill are instant but carry a £2.50 fee, the cashout amount notwithstanding. You can withdraw a minimum of £10 and a maximum of £5,000.
Bonuses/Promotions (Rating 9.4)
The casino offers each new customer with a 100% match on the first deposit capped at £100. The ShadowBet bonus also entitles you to 100 free spins spread over five days. You also get a 50% and 25% match bonus on your second and third deposits, respectively. These bonuses are subject to terms and conditions that include a 35X wagering requirement. The extra spins are time-sensitive – valid for 24 hours.
The casino’s loyalty program features five levels – new one, playmate, buddy, good fella, shadow companion, old companion, and ninja. These levels carry varying rewards such as free spins and other secret rewards that unlock once you make the level. The casino offers a free round of Ouroboros to each new player and all players on their birthdays, among other promotions.
Mobile Experience (Rating 9.0)
All the games on ShadowBet Casino desktop site are instant play and require no download whatsoever. You can play any game in the casino’s impressive collection from any device that connects to the internet. The site is compatible with android, iOS, Blackberry, and Windows mobile devices. However, you can only access live roulette, live poker, and blackjack live games on your mobile device.
The ShadowBet app lets you play and wager on your favourite games while on the go. There’s a dedicated app for both Android and iOS devices, and you can download the app from the respective stores. You can also get the app from the casino website.
Help and support (Rating 8)
ShadowBet Casino UK is dedicated to ensuring that its players have an excellent gambling experience and has a professional customer care team in place to resolve issues. You can reach this dedicated client support team through email and live chat. However, the Live Chat feature is available from 8:30 AM to 4:30 PM, Monday through Friday. The customer service team isn’t available over the weekend, leaving players to their own devices until Monday.
However, the casino’s website carries a comprehensive resource section to help players address the most common issues.
Safeness & Security (Rating 9.7)
The ShadowBet Casino website uses 256-bit encryption to secure both your financial and personal data. You can be sure that every ShadowBet login is secure and that any information you provide to the casino won’t fall into the wrong hands. The online casino is also transparent about the Return To Player Percentage and displays them publicly. The casino has a credible reputation and isn’t known to scam members.
ShadowBet Casino practices safe, fair, and transparent betting practices and has certifications to back up these claims. It’s accredited by Casinomeister and Ask Gamblers as a trustworthy online casino. It also boasts a seal of approval from LCB. The casino also works with certified gaming software providers, all of whom are independently verified for free and fair play.
The casino holds a duo license for the UK Gambling Commission and Malta Gaming Authority. The licenses let the casino operate in these jurisdictions and signify that ShadowBet is a trustworthy gambling site.
What is KYCQ?
Short for Know Your Customer Questionnaire, KYCQ is a questionnaire that the casino requires all players to fill. The required information includes business profits, salary, among others, to offer the casino insights into your financial position.
What documents do I need to provide?
You need to provide documents that support any information you provide on the KYCQ. Some of these documents include pay slips, bank statements, business income reports, and more.
When is the KYCQ issued?
The casino issues the questionnaire once your deposits or withdrawals hit the £2,000 limit. These requirements are a part of the casino’s measures to promote responsible gambling.
Conclusion (Overall Rating 9.6)
Despite the dark and mysterious theme, Shadow Bet Casino is a premium gambling destination that promotes free and fair gambling. The site is less than a decade old but carries an impressive collection of both classic and contemporary games including a live casino. The casino works with a host of leading iGaming software providers and supports many payment methods. ShadowBet Casino rewards the players with generous rewards and promotions to ensure they have a fun and exciting time gambling on the site.